The folks at Get Satisfaction released a simple but telling infographic that shows the top reasons people follow brands online.  You can click through for the full infographic, which covers things like: How many brands do people follow on Facebook? What happens when people follow a brand

My friends over at Get Satisfaction just posted the below infographic that provides a great snapshot of “The Evolution of Social CRM.” Some key points to call out that Brand Marketers should think about: 77% of customers look for incentives and coupons on social media sites. 80% of US consumers use social media to verify purchase recommendations. 43% of US

Courtesy of Jon Radoff.  Click image for full-size

I’ve mentioned before that I have a new found infatuation with infographics.  In that regard, I stumbled across the below from Milo.com, a company that appears to have the same love for infographics that I do.  While the data itself isn’t new or eye-opening, it is a great reminder that while e-commerce is growing, it is still less than 5%