The buzz around the marketing water cooler this morning is about a report by Lisa Bradner of Forrester entitled “Adaptive Brand Marketing: Rethinking Your Approach to Branding in the Digital Age.” In the report, Lisa makes the provocative statement that our industry should change the name “brand manager” to “brand advocate” as a response to the fundamental changes brought about
Two weeks ago, I was fortunate enough to attend the 2008 Forrester Consumer Forum. While I have worked with Forrester for several years, it has only really been the past few months that I have started going deep with their research. After reading through several of their reports and seeing their analysts speak at the Forum, I have come to
