Catching up on the blog reading this weekend and came across this great presentation from the guys at Get Satisfaction.   They never fail to be thought provoking and this is yet another example with notes such as “Cocktail Napkin Collaboration” and “From ownership to stewardship.”

Be Like the Internet – 8 steps to success in a post 2.0 world

Disclaimer: I’m fortunate enough to be a friend / partner of Get Satisfaction