Comments on: Business Inspiration for the New Year

By: Andrew Susman

Andrew Susman — Tue, 13 Jan 2009 18:24:32 +0000

Dear Dave: Having read your blog, there were some very good points concerning teamwork and everyone having shared values. It brought to mind a quote I read in Deming’s work on Quality: “Long-term relationship between purchaser and supplier is necessary for best economy and statistical control of quality…how can a supplier be innovative and develop economy in his processes when he can only look forward to short-term business with a purchaser? There is necessity for mutual confidence and aid between purchaser and vendor…and obviously, a more companionable relationship between vendor and purchaser is required…for statistical control of quality…” While you could read his comment as focusing exclusively on the turnover of vendors, I think it also applies inside companies as well as between them. People who work together, who share common goals, who understand each others’ needs, will undoubtedly work together as a team in a more productive manner to meet and exceed requirements. In my experience in the realm of advertising I have seen clear examples of how continuity contributes to quality and how big turnover leads to havoc, whether at the customer or the supplier. “Other benefits of improved quality [and productivity] are less re-work, lower costs, better competitive position, and happier people on the job, and more jobs, through better competitive position of the company.” I enjoyed the article, keep up the lively conversation. Thank you for bringing this topic up.

By: Andrew Susman

Andrew Susman — Tue, 13 Jan 2009 18:23:14 +0000

Dear Dave: Having read your blog, there were some very good points concerning teamwork and everyone having shared values. It brought to mind a quote I read in Deming’s work on quality: “Long-term relationship between purchaser and supplier is necessary for best economy and statistical control of quality…how can a supplier be innovative and develop economy in his processes when he can only look forward to short-term business with a purchaser? There is necessity for mutual confidence and aid between purchaser and vendor…and obviously, a more companionable relationship between vendor and purchaser is required..” While you could read his comment as focusing exclusively on the turnover of vendors, I think it also applies inside companies as well as between them. People who work together, who share common goals, who understand each others’ needs, will undoubtedly work together as a team in a more productive manner to meet and exceed requirements. In my experience in the realm of advertising, I have seen clear examples of how continuity contributes to quality and how big turnover leads to havoc, whether at the customer or the supplier. “Other benefits of improved quality [and productivity] are less re-work, lower costs, better competitive position, and happier people on the job, and more jobs, through better competitive position of the company.” I enjoyed the article, keep up the lively conversation. Thank you for bringing this topic up. Andrew Susman.

By: Find Niches Online

Find Niches Online — Sat, 10 Jan 2009 03:02:52 +0000

Excellent content here and a nice writing style too – keep up the great work!